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FAQ

Here's our list of most frequently asked questions. If you're looking for something in particular try using our search function at the top of the page.

If there is a question you have that is not answered here, please leave a comment at the bottom of the page and we'll get back to you with an answer!
AAFCO
Q. Do your products meet AAFCO recommendations?
 
A. Our Biscuit Range is approved as formulated to meet AAFCO nutritional requirements for all life stages - from pups to old age. This means the product can be fed as a total diet and will provide 100% of your dog’s nutritional needs. The Frozen Concentrate is a high energy supplement feed.
 
AAFCO COMPLIANCE
Q. Who is your AAFCO approved by?
 
A. Our AAFCO testing is performed by Vitec Nutrition.  They review the analytical data presented to them to verify AAFCO compliance.
 
ALLERGIES
Q. Are your products suitable for dogs with allergies like dry flaky skin around the eyes and hot spots on the chest?
 
A. Yes all of our products are suitable.  If this is a serious condition then we would recommend the Frozen Concentrate because it contains salmon and is low in cereal.

If your dog is suffering from allergies or food sensitivities Christine recommends that you contact Ralph Chisnall who can help diagnose the underlying causes of allergens with his specialized body scanner. Contact us for more information.
    
BOWEL PROBLEMS
Q. Our dog has chronic bowel problems.  When he gets a bad bout he passes blood and mucus and vomits.  We would like to try your dog food, can you recommend one please?
 
A. We would recommend the Frozen Concentrate.  Christine also suggests purchasing a homeopathic remedy from a health shop.  The Remedy is called Crotula horr 30c potency.  When your dog has an attack you should give him 4 drops every hour for 6 hours then twice a day for 5 days then stop treatment.
  
BY-PRODUCTS
Q. Do Mighty Mix products contain by-products and if so, what are they?
 
A. Yes all of our products contain by-products and they are cooked organs like livers and kidneys which are rich in natural vitamins and minerals essential to the dog’s nutritional requirements.

The by-products we use are sourced only from New Zealand processing plants that solely process human consumption meats. This means that the animals for slaughter have to be healthy and free from medications – and they need to have passed veterinary checks prior to slaughter. Our meat sources are also specific to only the animals listed on our packaging. The majority of these meat meals are organs which are actually high in nutrients.
 
CARBOHYDRATES
Q Are there carbohydrates in the frozen product?
 
A. Carbohydrates are commonly found in most everyday foods such as vegetables, grains and cereals. As wholegrain cereals are an ingredient in our products they are not carbohydrate free but the Frozen Concentrate is very low in carbohydrates with on average only 6%. 
 
CAT FOOD
Q Do you make a dry cat food and if not whether we could feed you dry dog food for small breeds to our cats?
 
A We do have a health supplement for cats, the Green-Lipped Mussel Tonic that you can add to your cat’s regular feeding for extra nourishment, made from freeze dried green lipped mussel protein powder.

Apart from that, sorry, no we do not have a cat food, nor do we recommend feeding the Mighty Mix dog foods to your cat. Cats have very different nutritional requirements to dogs, as they are purely carnivores and their digestive system cannot produce some nutrients that dogs can, meaning cat food is supplemented with these nutrients whereas dog food is not. So feeding a cat dog food can result in serious health issues from nutrient deficiencies.
 
CEREAL IN PRODUCTS
Q. How much cereal is in your products?
 
A. We do not use cereals as a bulking agent or ‘filler’; instead we use the whole grain for the goodness it can provide. The outer grain is a natural source of Vitamin B, the fiber helps condition the bowel, which helps to keep your dog healthy. The inner part of the cereal which is a natural source of Vitamin E. It is the husk of the grain that is considered a bulking agent, which contains little nutritional benefit and can be a bowel irritant and allergen, this is the most common use for cereals in commercial dog foods.
 
If you are looking for a low cereal option the Frozen Concentrate contains less than 15% wholegrain cereal which is very low compared to most commercial dog foods. When combined with the Salmon, Green Lipped Mussels and Kelp, which are all great for skin irritations, we find that many dogs with allergies and such do well on this product. The wholegrain cereal content of the biscuits is around 40%.
 
CHEMICALS
Q. Do your products contain chemicals?
 
A. No our products do not contain chemicals.
 
CHICKEN
Q Does Mighty Mix Frozen include Chicken?
 
A There are trace amounts of Chicken in the meat and fat used in our products.
 
CONCENTRATED
Q. Can you explain what concentrated means with regard to your frozen product?
 
A. We use the term concentrated to show that the product does not contain any fillers or bulkers and is 100% nutritional. It is also used in terms of the whole food extracts used, which mean a small amount contains concentrated nutrients. 
 
COOKED - BISCUITS
Q. Can you tell me if the Mighty Mix Biscuits are baked or prepared in some other way?  I am hoping they are not cooked as this would denature the omega oils.
 
A. Yes our biscuits are cooked but we use an omega that is not damaged by the cooking temperature.  If you are looking for a product that isn’t cooked then we would suggest you try our Mighty Mix Frozen Concentrate, or supplementing with our Green-Lipped Mussel Tonic
 
COOKED – FROZEN CONCENTRATE
Q Is the Mighty Mix Frozen Concentrate cooked?
 
A The Frozen Concentrate is a raw product, meaning it has not been through a cooking process, however some ingredients used have been cooked. Overall the Frozen Concentrate's ingredients are approximately 90% raw.
 
CORN
Q. Do your products contain corn?
 
A. No, Mighty Mix products do not contain corn.
 
DROPPINGS VERY DARK OR BLACK OR HAVE CHANGED RECENTLY
Q. My dog’s droppings have changed or are very dark or black, what might cause this?
 
A. Each dog is different and their digestive systems will respond to different foods in various ways. A dog on one product might product a certain type of dropping and then when they are changed to another food their droppings will also change, especially while their digestive system adjusts to the new type of food. The key is to know what is normal for your dog on their normal diet and keep track of any changes that happen without any dietary changes. 

However, sometimes when the dog’s droppings are very dark or black this can be a sign of digestion problems or bleeding in the bowel. If you are concerned you should have your dog checked by the vet.
 
EAR INFECTIONS
Q How to treat ear infections / Does Mighty Mix help ear infections?
 
A Mighty Mix uses a holistic approach to animal nutrition which means it helps to stimulate the dog's immune system to heal itself so on Mighty Mix your dog should have less ear infections. But if they do develop an ear infection Christine recommends you try Homeopathic 30c Hepar Sulph. Give 4 drops of liquid into water bowl or in the mouth twice a day.
 
EATING GRASS
Q. Why would my dog be eating grass?
 
A. Your dog is possibly not feeling well.  This is a normal process.  They do it deliberately to make themselves sick.
 
EDIBLE GRADE MEATS
Q. What are edible grade meats?
 
A. Meats destined for human consumption.
 
EGGS
Q. Are the eggs in your product Free Range?
 
A. No, unfortunately they are not free range, at present there is no free range product available.
 
ENDORSEMENT OF PRODUCTS
Q. Do any vets endorse your products?
 
A. Our products are endorsed by Chris Piper who is a homeopathic vet in Auckland. Our products are also stocked at Pet & Vet in Milford. 
 
FARTS
Q. Why my dog would be farting a lot since changing to Mighty Mix?
 
A. There are many natural ingredients found in Mighty Mix that may be new to your dog’s digestive system and Mighty Mix is a meat based product and can be more concentrated than other dog foods. Because of these differences your dog’s digestive system needs time to adjust to the new food. We suggest that when changing a dogs diet – do so gradually. First mix ¼ new product with ¾ of the old product. After a few days increase this to ½ and ½ then again to ¾ new to ¼ old, then on to feed 100% Mighty Mix. Once the dog is accustomed to the new food the farts should go away.
 
FAT IN FROZEN
Q. What type of fats are used in the Frozen Concentrate and how much?
 
A. Fat is the most digestible form of energy for dogs which is why Mighty Mix uses fat as the main source of energy for the Frozen Concentrate – a high energy supplement feed. Fat in the Frozen Concentrate is from meat sources and makes up on average 37% of the as-fed product.
 
FAT / PROTEIN OF FROZEN CONCENTRATE
Q. Can you give me the fat and protein content of the Frozen Concentrate?
 
A. The Frozen Concentrate is designed to be a low protein, high energy supplement feed. The protein in the Frozen Concentrate is (on average) 18%, the fat (on average) is 37%. To view the complete analysis see our Frozen Concentrate page. 
 
FEEDING FROZEN CONCENTRATE
Q. What would you recommend feeding a 30kg non working dog Frozen Concentrate?
 
A. The Frozen Concentrate is a high energy supplement feed.  For a non working dog it is recommended to feed around 1 cup per day as a general maintenance diet. If other food is given, reduce the amount given accordingly. Each dog is different so you may need to feed a bit more or bit less. To see our full suggested feeding guide visit the Frozen Concentrate page. 
  
FEEDING MIGHTY MIX BISCUITS
Q. How many Large Dog or Family Dog or Nourish Biscuits should I be feeding an older dog?
 
A. This would depend on the size of the dog and the activity levels for the dog. As dogs get older their activity levels tend to drop a bit and they may not need as much food as before. For a general feeding guide please refer to the specific product's page or packaging. For a 25kg average dog we would suggest that you feed either 12 Family Dog or Nourish Biscuits or 4 Large Dog Biscuits.
 
FROZEN PRODUCT
Q Why is the product frozen? Are there any problems with feeing frozen food?
 
A The Frozen Concentrate product is frozen because this is the best way to keep the raw meats and fish fresh. While you can thaw the product, you do not need to. Your dog should have no problems with eating the product frozen. We do not cook, nor recommend cooking, the product as this would reduce the vitamin and mineral levels. If you do choose to thaw, we do not recommend leaving it out for more than 20 minutes before feeding.
 
GARLIC
Q. I thought that dogs could not have garlic because it is toxic like onions?
 
A. While onions and garlic are from the same ‘family’ the levels of the toxin found in garlic is minute and is therefore not toxic to dogs.  Garlic is traditionally known as a blood purifier and an immune stimulant that all animals can benefit from. Onions have a very high toxicity level and you should never feed it to your pets.
 
GLUCOSAMINE
Q Is the amount of glucosamine through regular daily feeding sufficient without giving a supplement? Does Mighty Mix contain the shells of mussels, as this is a natural source of glucosamine?
 
A All Mighty Mix products contain freeze dried green lipped mussels which is high in glucosamine and useful for the treatment of arthritis, poor joint mobility, skin inflammation, connective tissue repair, cartilage maintenance and impact related injuries however the shells of the mussels are not included.
The glucosamine levels in their normal diet should be enough for your dog for any life stage, however you will know the condition of your dog so if you feel her condition would benefit from a supplement you could try our Green-Lipped Mussel Tonic. This will provide additional freeze dried green lipped protein powder, which promotes all the benefits listed above.
 
GLUTEN
Q. How and what gluten is used in your products?
 
A. Our Mighty Mix products are not gluten free as they contain wholegrain cereal. The outer grain fiber of the cereal is a natural source of vitamin B.  The very inner kernel of the mixed cereal is a natural source of vitamin E which is a gluten product. If you are looking for a low cereal product then you could try the Frozen Concentrate product. 
 
HEATING PRODUCT
Q. Do you warm or cook Mighty Mix Frozen Concentrate before feeding?
 
A. You can warm the Frozen Concentrate but we don’t recommend cooking it as it will destroy the vitamins in the product. You can also thaw the product prior to feeding, but for no longer than 20min prior to feeding. Be careful when warming or thawing the product as it contains raw meats and fish which can go off easily. 
 
HIP PROBLEMS & MUSCLE LOSS
Q Over the last couple of months (colder months) the elder dog has lost a lot of weight due to muscle wastage.  He has recently had issues with his hips, which are going to be ongoing here on out.  So we are looking at changing his diet to help maintain his weight and muscles.  What Mighty Mix product do you suggest? 
 
A The Frozen Concentrate is high in energy so will help your dog gain some more weight, however to maintain his weight and muscles I would alternate with the Nourish Formula biscuit which is higher in protein and lower in energy. Once his weight is at a good level, feed the Nourish biscuit only. To help with his hip/joint problems you could also try the Green-Lipped Mussel Tonic.
 
HUMAN CONSUMPTION
Q. Is the food of human quality and are human grade ingredients used?
 
A. The meat products we use are sourced only from New Zealand processing plants that solely process human consumption meats. This means that the animals for slaughter have to be healthy and free from medications – and they need to have passed veterinary checks prior to slaughter. Our meat sources are also specific to only the animals listed on our packaging. The majority of these meat meals are organs which are actually high in nutrients. However, this does not mean that they are fit for human consumption and we do not recommend that you eat them. 
 
IRRITABLE BOWEL
Q. My dog has an irritable bowel; could you recommend what I should be feeding?
 
A. Mighty Mix Frozen Concentrate is ideal for this situation.  Keep your dog off any dry food including biscuits.
 
ITCHY SKIN
Q. My dog is reacting to red meats and has itchy skin.  Are your products suitable for him?
 
A. No, our products contain too much meat, especially our biscuits.  You could try the Frozen Concentrate as the meat is mainly fat trim (low in protein) and is mixed with fish.  There is no guarantee that this will work but it may be worth a try.
 
KIDNEY PROBLEMS
Q. My dog has been diagnosed with a kidney problem and has to have a low protein diet.  Do you have something suitable?
 
A. Mighty Mix Frozen Concentrate is low in protein.  Christine also suggests that you purchase a homeopathic remedy called Beriberis 30c potency which is a kidney tonic. It is to be given to your dog twice a day (either 4 pills or 4 drops depending on how you can get it) for 5 days consecutively in a month.  After the 5 days you must stop using it and not use it again until the following month.
  
LOOKS LIKE FAT
Q. Why does the Frozen Concentrate look like white fat when it is broken apart?
 
A. We use a blending process similar to making sausages.  When you open up a raw sausage it looks all white, yet you know it contains meat.  We use the same blending process to keep firm the soft meats and salmon to produce the white pallets found in your Frozen Concentrate.
 
MAIL ORDER
Q What would be the cost to freight XX to XX?
 
A All Mighty Mix dog food products are sold through the independent Franchisees for each area, while you can mail/online order these products it is the Franchisee who will deliver them, so queries regarding freight costs need to be answered by the Franchisee in your area. Find your local Franchisee or Distributor here bullet
 
MEATS
Q What meats are included in Mighty Mix?
 
A The Biscuits contain beef and mutton. The Frozen Concentrate contains beef, mutton and pork as well as raw salmon. 
 
MENINGITIS – STEROID RESPONSIVE
Q. My dog has been diagnosed with steroid responsive meningitis.  He also has sensitive skin and the vet says that he should be on a low protein diet.
 
A. Steroid responsive meningitis is very complex and you should stick with your vet’s advice.  If you would like to try a Mighty Mix product, we would recommend using our Frozen Concentrate.  It contains salmon, is higher in fat, and lower in protein, which may help with the sensitive skin.
 
NOURISH VERSUS FAMILY DOG
Q If the Nourish Formula biscuit contains more vitamin and minerals than Family Dog & Large Dog, why wouldn’t you feed Nourish instead?
 
A The Nourish Formula is our most concentrated biscuit formula. It is specially designed for when your dog needs a pick me up. The extra micro-nutrients in Nourish help provide a boost to your dog's nutrition. It is great for dogs who have trouble maintaining their weight, are trying to lose weight, recovering from illness or surgery, pregnant or lactating dogs, puppies, and elderly dogs. However, your dog does not necessarily need this higher level of nutrients all of the time and the average dog should thrive on the Family Dog Formula
 
NUTRITIONAL COMPLETENESS
Q. Are your products ‘nutritionally complete’ or AAFCO approved?
 
A. The Biscuit Range is approved as formulated to meet AAFCO nutritional requirements for all life stages. This means the product can be fed as a total diet and will provide 100% of your dog’s nutritional needs. The Frozen Concentrate is a high energy supplement feed.
 
OFF FROZEN CONCENTRATE
Q. Why would my dog have gone off the Frozen Concentrate?
 
A. We generally find that the problem is simply over feeding, as the Frozen Concentrate is a highly concentrated feed. Dog's are individuals - they come in all shapes and sizes e.g. fat or thin, hungry or picky. Each dog has their own needs and our feeding guides are only starting point to work from. At the end of the day the dog will let you know what they need.
 
What we mean by the term “concentrated” is that the product can be quite rich - like eating a Christmas dinner. You can polish off a good meal once but cannot keep it up everyday of the week with such rich food. That’s what the Frozen Concentrate can be like for dogs. They will cut back and eat the correct amount for them. It is advised to cut back the amount in the bowl until the dog has eaten it all. Take it from there and slowly change the amount until he’s consistent. Check how he looks and monitor his weight and condition and adjust the feed amount as needed.
 
Another possibility,  if the dog is being fed alternative food like dog roll or home kill as well the dog could have a bacteria virus caused by food coming from locations that do not follow NZ Food and Safety License standards, i.e. home kill. If the dog is sick it will make them go completely off its food. A blood test from the vet will confirm this.
 
Also check how you are storing the Frozen Concentrate. If the product has been left to defrost or if is not stored correctly the product may have gone off, which could be a reason for the dog not eating it. 
 
PRESERVATIVES
Q. Do any of your products contain artificial preservatives?
 
A. We do not add any artificial preservatives in the Mighty Mix process, and to the best of our knowledge neither do any of our ingredient suppliers. The biscuits do contain a natural antioxidant preservative.
 
PRICE DIFFERENCE
Q Why is the price I paid in store different from on the Website?
 
A The prices on the website are the recommended Franchisee prices however we cannot legally set their prices. Sometimes Franchisee's prices will differ slightly from the stated amount. Retail outlets also sometimes add their own markup to these prices. We do not have the details for each retail outlet’s prices as each store may be different. To be sure of the price it pays to check before ordering. Find your local Franchisee on the distributor pages bullet
 
PRICES
Q How much does Mighty Mix cost?
 
A Our recommended Franchisee prices can be found on each of the distributors' pages, though individual prices may differ slightly from area to area so it pays to check before ordering. 
 
PUPPY FEEDING
Q. What should I be feeding a puppy?
 
A. Our biscuit range is suitable for all life stages so offers a complete and balanced diet for your puppy. You can start to introduce a biscuit as a rusk for the puppy to chew on and let them cut their teeth on them.  You will be surprised how quickly they can consume them. 
 
PUPPY FEEDING – FROZEN CONCENTRATE
Q. Would you recommend Mighty Mix Frozen Concentrate for puppies?
 
A. You can feed the Frozen Concentrate to puppies, but only as a supplement feed not a total diet - at most we recommend about a 1/3 of the frozen and 2/3 of the diet as biscuits. For a full puppy food we recommend trying our Biscuit Range which is suitable for all life stages so can be fed to puppies to provide 100% of their nutritional needs.
 
SALT
Q. Do your Biscuits contain salt?
 
A. The Biscuit Range is specially formulated to meet the AAFCO nutritional standards.  There is salt included in some of the ingredients, i.e. mussels and kelp, but it is within the AAFCO guidelines.  The Frozen Concentrate does not have salt added but does contain salmon.
  
SCOURING
Q. Why would the Mighty Mix Biscuits be making my dog scour?
 
A. It is probably just a case of overfeeding due to the concentrated formula. Try cutting their food back a bit. 
 
SENSITIVE STOMACH
Q. Are Mighty Mix products good for dogs with sensitive stomachs?
 
A. Yes all of our products are suitable for dogs with sensitive stomachs. Depending on what your dog is sensitive to, you can try the Frozen Concentrate to try a lower protein, lower cereal option.
 
SHELF LIFE OF FROZEN CONCENTRATE
Q. How long does Mighty Mix Frozen last in the freezer?
 
A. We date stamp the product on the day of manufacture which gives it 12 months.  We would recommend that the product is consumed prior to that date.
 
SICK ANIMALS USED IN MIGHTY MIX
Q Does Mighty Mix contain sick animals or animals on Antibiotics?
 
A The by-products we use are sourced only from New Zealand processing plants that solely process human consumption meats. This means that the animals for slaughter have to be healthy and free from medications – and they need to have passed veterinary checks prior to slaughter. Our meat sources are also specific to only the animals listed on our packaging.
 
SMALLER BISCUITS
Q Have you given any thought to making a smaller size biscuit, a kibble, or making your biscuits easier to break?
 
A At present, there are no plans to introduce a smaller biscuit or change the current ones. You could try to cut the biscuits by using a serrated knife, breaking them with a hammer or mortar and pestle, or soak them in some warm water to soften.
 
STOOLS
Q Why would my dog be producing fewer stools on the Frozen Concentrate as opposed to other brands?
 
A Poor energy conversion from highly processed carbohydrate diets can lead to more stools. The Mighty Mix dog food products have no fillers, unlike other brands of dog food, which can help reduce wastage. It also contains more natural ingredients so the dog gets more nutrients from the food, meaning more nutrients are absorbed which results in less stools produced. Even on the Mighty Mix Biscuits you should notice a decrease in stools.
 
STORAGE
Q. How should I store Mighty Mix?
 
A. We recommended keeping the biscuits out of sunlight and in a cool, dry environment. The Frozen Concentrate must be stored in the freezer.
  
SUPPLEMENTS
Q Do you have a mixture with all the good things in it without the fat and meat parts?
 
A We do have a supplement called the Green-Lipped Mussel Tonic. It is made purely from freeze dried green lipped mussels. While this supplement is aimed at the joint and mobility health of your dog it does have general health benefits as well, by helping to maintain general well being in your dog and can be useful in the treatment of arthritis, poor joint mobility, skin inflammation, connective tissue repair, cartilage maintenance and impact related injuries in your dog. Green-lipped mussels contain omega 3 which is necessary to support your animal’s body.
 
TEXTURE OF FROZEN CONCENTRATE
Q What texture is the Frozen Concentrate?
 
A The Frozen Concentrate is a free-flow pellet texture.
 
THAWING
Q Should the Frozen Concentrate be thawed before feeding?
 
A This is optional. The Frozen Concentrate product is designed to be feed from the freezer, If you thaw it you should do so for no more than 20 minutes prior to feeding as the product contains raw meats and fish which can go off easily. 
 
TONICS – HORSE, CAT & DOG TONICS
Q. What are the above tonics made from and what are they for?
 
A. These are what we call the Green-Lipped Mussel Tonic. They are made purely from freeze dried green lipped mussels and are designed to aid in joint mobility and increasing the immune system.
 
VEGETABLES
Q. We feed vegetables to our dog, how does that compare to your products?
 
A. It is very difficult to make sure a dog get's a complete and balanced diet on just vegetables alone.  Mighty Mix Frozen Concentrate alternated with one of our biscuits would be more beneficial for providing a healthy and natural diet for your dog that is complete and balanced.
 
VITAMIN A & ZINC
Q. What is the Vitamin A and Zinc content of the Biscuits?
 
A. The biscuits contain a vitamin and mineral supplement that meets the AAFCO recommendations.  Each kg of dog biscuit will contain 6000 international units of Vitamin A and 120mg of Zinc.  The issue is how much proprietary food the dog receives as opposed to scraps.  If the dog only receives a small part of its daily diet with the biscuits, then a supplement may be required.
 
WATER CONTENT
Q. Has the water content in the Frozen Concentrate changed?
 
A. There is no added water content to the Frozen Concentrate however moisture content can vary from batch to batch depending on the moisture of the ingredients.
 
WEIGHT TO FOOD RATIO
Q. Do you have a recommended formula for working out weight to food ratio?
 
A. We have a suggested feeding guide on each of the product pages and on the product packaging. Each dog and each situation is different. The dog will let you know if they are eating right by either leaving food in their bowl or by losing or gaining weight. If your dog has a problem with overeating (like Labradors) then you should monitor their feeding more carefully.
 
When feeding puppies - they should be allowed to self feed, within reason. What that means is that puppies should have as much as they want in about 10 minutes each feeding. If the puppy eats all you gave it in a couple of minutes give more food inside that 10 minute feed time. If the puppy leaves any after 10 minutes, remove the food and give them a little less at the next feed time. If the puppy is a gulper, you may need to feed them more often but a lower quantity in each feed. Puppies can get into trouble if they gorge themselves. Don't free feed by leaving food down all the time.
WHEAT
Q. Do your products contain wheat?
 
A. Mighty Mix uses no bulking agents in its products. Instead wholegrain wheat is used for the nutrients it provides. The outer fiber of the mixed cereal grain contains a natural source of vitamin B.  The inner most part of the mixed cereal contains a natural source of vitamin E.  We do not use the husk of the mixed grains.  The husk is classed as a bulking agent containing no vitamins and can cause bowl irritation. 

  

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Mighty Mix Dog Food Ltd
PO Box 589
Oamaru 9444
New Zealand
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